14 - 16 May 2019
Cape Town, South Africa

Hero Subpage

Hero Subpage

Loading

Smart Energy incl Metering (2.3)

15 May 2019
Transmission & distribution , Revenue cycle management and metering

14:00-14:15

Presentation: Raising and improving a utility’s public perception

14:15-14:30

Case study: Innovative Ways to Cut ATC&C Losses

14:30-15:15

Panel discussion: Exploring utility digitalisation and enhanced customer delivery

  • The Quadruple Helix of Innovation:  How to link Public, Private, Academic and Customer together
  • How do you segment customers and tailor your approach to them?  
  • How to ensure locals feel safe during project implementations to gain support
  • Enhancing service quality through advanced analytics 
  • Assessing state-of-the-art technological trends in harnessing payment platforms  
Speakers
David Birungi, Manager of Stakeholder Relations - Umeme
John Dileep, Programme Lead – Customer Services Advanced Analytics Programme - Eskom

FACTS AND FIGURES FROM AFRICAN UTILITY WEEK

  • 10000
    VISITORS
  • 81
    COUNTRIES
  • 77
    UTILITIES & MUNICIPALITIES
  • 350
    EXHIBITORS

 

 

Host Ministry

Host Utility

Host City

Platinum Partner


 

Gold Partner

CEO Forum Partners







 

Silver Partner







 

Host Publication

Premier Media Partners


 

International Media Partner