12 - 14 May 2020
Cape Town, South Africa

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Smart Energy (2.3)

15 May 2019
Strelitzia Restaurant (CTICC 1, Ground Floor)
Smart Tech , Revenue cycle management and metering

14:00-14:15

Case study: Innovative Ways to Cut ATC & C Losses

14:30-15:00

Panel discussion: Exploring utility digitalisation and enhanced customer delivery

  • The Quadruple Helix of Innovation:  How to link Public, Private, Academic and Customer together
  • How do you segment customers and tailor your approach to them?  
  • How to ensure locals feel safe during project implementations to gain support
  • Enhancing service quality through advanced analytics 
  • Assessing state-of-the-art technological trends in harnessing payment platforms  

 

Chairperson
Lawrence Juku, Head of Sales - Landis+Gyr (Pty) Ltd
Speakers
Christopher Opio, Customer Service  Manager - UMEME
David Birungi, Manager of Stakeholder Relations - Umeme
Ravindra Joshi, Chief Driving Officer - Kano Electricity Distribution Company
Slawomir Klimowicz, Industry Lead, Industry Value Advisor, Energy and Natural Resources, SAP EMEA South - SAP
Simphiwe Makhathini, General Manager: Strategic Enablement - Eskom Rotek, South Africa
John Dileep, Programme Lead – Customer Services Advanced Analytics Programme - Eskom
Jodie Sherwin Hill, Director - Jomat Investment

FACTS AND FIGURES FROM AFRICAN UTILITY WEEK

  • 10000
    VISITORS
  • 81
    COUNTRIES
  • 77
    UTILITIES & MUNICIPALITIES
  • 350
    EXHIBITORS

 

 

Host Ministry

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Platinum Partner


 

Global Knowledge Partner

 

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